Waterloo & South Bank

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Waterloo & South Bank Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Waterloo&SouthBank@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Mark Cachia

PCSO

Kayleigh James

Sergeant

Claire Kirkpatrick

Police Constable

Sarah Lock

Police Constable

Abdi Osman

Police Constable

Keron Richards

PCSO

Darren Watson

Inspector

Kayleigh James

Sergeant

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Robberies and Thefts. The local community has raised the issue of robberies and thefts across the area in particular the area surrounding Waterloo Train station. These offences consist of two wheel enabled phones snatches, bag thefts and retail thefts Issued 10 November 2025	Hotspot patrols – uniform and plain clothes in key streets/times. Crime prevention – leaflets, door knocks, social media, and target-hardening advice. Partnerships – work with partners to target harden key locations Offender focus – gather intelligence, target repeat/prolific suspects. Community engagement – drop-ins, updates, encourage reporting. Review & adapt – monitor crime trends and adjust patrols accordingly. Actioned 10 November 2025
Violence against Women and Girls The area is an area with a heavy footfall of tourists and has a successful Night Time Economy. The community has raised concerns regarding of women and girls in area in particular in the night time economy were they are frequently harassed by male who are often under the influence of alcohol. Issued 10 November 2025	Hotspot patrols – uniform and plain clothes in key streets/times. Crime prevention – leaflets, door knocks, social media, and target-hardening advice. Partnerships – work with partners to target harden key locations Offender focus – gather intelligence, target repeat/prolific suspects. Community engagement – drop-ins, updates, encourage reporting. Review & adapt – monitor crime trends and adjust patrols accordingly. Actioned 10 November 2025
ASB- Illegal and dangerous cycling Concern regarding Anti-Social Behaviour across the area, with a focus on illegal and dangerous cycling/vehicles Issued 10 November 2025	Hotspot patrols – uniform and plain clothes in key streets/times. Crime prevention – leaflets, door knocks, social media, and target-hardening advice. Partnerships – work with partners to target harden key locations Offender focus – gather intelligence, target repeat/prolific suspects. Community engagement – drop-ins, updates, encourage reporting. Review & adapt – monitor crime trends and adjust patrols accordingly. Actioned 10 November 2025

Priority

Action taken

Robberies and Thefts.

The local community has raised the issue of robberies and thefts across the area in particular the area surrounding Waterloo Train station. These offences consist of two wheel enabled phones snatches, bag thefts and retail thefts

Issued 10 November 2025

Hotspot patrols – uniform and plain clothes in key streets/times.

Crime prevention – leaflets, door knocks, social media, and target-hardening advice.

Partnerships – work with partners to target harden key locations

Offender focus – gather intelligence, target repeat/prolific suspects.

Community engagement – drop-ins, updates, encourage reporting.

Review & adapt – monitor crime trends and adjust patrols accordingly.

Actioned 10 November 2025

Violence against Women and Girls

The area is an area with a heavy footfall of tourists and has a successful Night Time Economy. The community has raised concerns regarding of women and girls in area in particular in the night time economy were they are frequently harassed by male who are often under the influence of alcohol.

Issued 10 November 2025

Actioned 10 November 2025

ASB- Illegal and dangerous cycling

Concern regarding Anti-Social Behaviour across the area, with a focus on illegal and dangerous cycling/vehicles

Issued 10 November 2025

Actioned 10 November 2025

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Waterloo & South Bank are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey