Norland

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Norland Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Norland@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Will Clancy

Police Constable

Charlotte Legg

Inspector

Farzana Mahmood

PCSO

Jason May

Sergeant

Has Patel

Police Constable

Craig Wise

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Violence Against Women & Girls (VAWG) Issued 01 October 2025	VAWG Events : *************** 1) 23/10/2025 6PM Morley College Wornington Road W10 2) 31/10/2025 5PM Notting Hill Gate W11, Outside Boots. 3) 05/12/2025 5pm Ladbroke Grove Junction with Thorpe Close W10 Licensing : ******* Norland Officers to regularly visit the licensed premises on our ward and promote "ASK ANGELA" The code-phrase will indicate to staff that the individual requires help with their situation, and a trained staff member will help support and assist them. Transport : ********* Norland officers will carry our regular late evening patrols with focus around enhanced High visibility presence in and around transport hubs where females often feel vulnerable, particularly late in the evening. Norland Officers to continue with the 'Walk & Talk' initiative where Norland residents or stakeholders can have a patrol with their local bobby and highlight particular areas that make them feel vulnerable. To be reviewed at next ward panel meeting in January 15th 2026 Actioned 15 January 2026
Speeding in residential area (Norland ward) Issued 01 October 2025	Norland DWOs to carry out speed operations at various locations across Norland ward including hot spot areas of Pottery Lane, Holland Park Avenue (Westbound), Ladbroke Grove J/W Holland Park Avenue (Northbound). Norland DWOs to work in partnership with Colleagues from M08 (Community Road watch team) to carry out education stands around speeding / RTCs Work in partnership with Local Authority (RBKC) to carry out joint Operations across Norland ward to ensure speed limits are adhered to and to educate drivers around adhering to speed limits. Actioned 15 January 2026
EBIKE / ECYCLE ASB (Norland ward) Issued 01 October 2025	Norland officers to carry out monthly E-Scooter & E-Bike Operations, to seize illegal bikes and to educate around the use of E-Scooters / E- Bikes focusing on heavy traffic areas of Holland Park Avenue & Ladbroke Grove, To be reviewed at next ward panel meeting in January 2026 Actioned 15 January 2026

Priority

Action taken

Violence Against Women & Girls (VAWG)

Issued 01 October 2025

VAWG Events :
*****************
1) 23/10/2025 6PM Morley College Wornington Road W10
2) 31/10/2025 5PM Notting Hill Gate W11, Outside Boots.
3) 05/12/2025 5pm Ladbroke Grove Junction with Thorpe Close W10

Licensing :
***********
Norland Officers to regularly visit the licensed premises on our ward and promote "ASK ANGELA" The code-phrase will indicate to staff that the individual requires help with their situation, and a trained staff member will help support and assist them.

Transport :
***********
Norland officers will carry our regular late evening patrols with focus around enhanced High visibility presence in and around transport hubs where females often feel vulnerable, particularly late in the evening.

Norland Officers to continue with the 'Walk & Talk' initiative where Norland residents or stakeholders can have a patrol with their local bobby and highlight particular areas that make them feel vulnerable.

To be reviewed at next ward panel meeting in January 15th 2026

Actioned 15 January 2026

Speeding in residential area (Norland ward)

Issued 01 October 2025

Norland DWOs to carry out speed operations at various locations across Norland ward including hot spot areas of Pottery Lane, Holland Park Avenue (Westbound), Ladbroke Grove J/W Holland Park Avenue (Northbound).

Norland DWOs to work in partnership with Colleagues from M08 (Community Road watch team) to carry out education stands around speeding / RTCs

Work in partnership with Local Authority (RBKC) to carry out joint Operations across Norland ward to ensure speed limits are adhered to and to educate drivers around adhering to speed limits.

Actioned 15 January 2026

EBIKE / ECYCLE ASB (Norland ward)

Issued 01 October 2025

Norland officers to carry out monthly E-Scooter & E-Bike Operations, to seize illegal bikes and to educate around the use of E-Scooters / E- Bikes focusing on heavy traffic areas of Holland Park Avenue & Ladbroke Grove,
To be reviewed at next ward panel meeting in January 2026

Actioned 15 January 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Norland are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey

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