Norland

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Norland Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Norland@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Will Clancy

Police Constable

Charlotte Legg

Inspector

Farzana Mahmood

PCSO

Jason May

Sergeant

Has Patel

Police Constable

Craig Wise

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Violence Against Women & Girls (VAWG). Three years ago, Police Commissioner Sir Mark Rowley pledged to make London a Safer City for women and girls. Some of the initiatives already underway on Kensington & Chelsea borough include "Walk, Talk & Do" along with monthly VAWG engagement stands across Kensington & Chelsea with initiatives to highlight areas across the borough where Women & Girls feel particularly vulnerable. Local Neighbourhood officers are working in partnership with Licensed premises to promote "ASK ANGELA", an Initiative in pubs & bars that allows people feeling unsafe, vulnerable or threatened to discreetly seek help by asking bar staff for "ANGELA" . Issued 15 January 2026	VAWG Events : ***************** 1) 5/3/2026 VAWG event @ Entrance to Kensington High Street tube 5pm - 7pm (Further VAWG event dates to follow) Actioned 21 May 2026
EBIKE / ECYCLE ASB (Norland ward) Issued 15 January 2026	Norland officers to carry out monthly E-Scooter & E-Bike Operations, to seize illegal bikes and to educate around the use of E-Scooters / E- Bikes focusing on heavy traffic areas of Holland Park Avenue & Ladbroke Grove, To be reviewed at next ward panel meeting 21/5/2026 (Dates of OPS to follow) Actioned 21 May 2026
Retail crime - Holland Park Avenue Issued 15 January 2026	Update to follow Actioned 21 May 2026
Residential Burglary Issued 15 January 2026	Priority action update to follow Actioned 21 May 2026

Priority

Action taken

Violence Against Women & Girls (VAWG).
Three years ago, Police Commissioner Sir Mark Rowley pledged to make London a Safer City for women and girls. Some of the initiatives already underway on Kensington & Chelsea borough include "Walk, Talk & Do" along with monthly VAWG engagement stands across Kensington & Chelsea with initiatives to highlight areas across the borough where Women & Girls feel particularly vulnerable. Local Neighbourhood officers are working in partnership with Licensed premises to promote "ASK ANGELA", an Initiative in pubs & bars that allows people feeling unsafe, vulnerable or threatened to discreetly seek help by asking bar staff for "ANGELA" .

Issued 15 January 2026

VAWG Events :
*****************
1) 5/3/2026 VAWG event @ Entrance to Kensington High Street tube 5pm - 7pm
(Further VAWG event dates to follow)

Actioned 21 May 2026

EBIKE / ECYCLE ASB (Norland ward)

Issued 15 January 2026

Norland officers to carry out monthly E-Scooter & E-Bike Operations, to seize illegal bikes and to educate around the use of E-Scooters / E- Bikes focusing on heavy traffic areas of Holland Park Avenue & Ladbroke Grove,
To be reviewed at next ward panel meeting 21/5/2026 (Dates of OPS to follow)

Actioned 21 May 2026

Retail crime - Holland Park Avenue

Issued 15 January 2026

Update to follow

Actioned 21 May 2026

Residential Burglary

Issued 15 January 2026

Priority action update to follow

Actioned 21 May 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Norland are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey