Norland

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Norland Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Norland@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Joseph Bolton (Metropolitan Police, Dedicated Ward Officer, Pembridge)

Joseph Bolton

Dedicated Ward Officer

Will Clancy (Metropolitan Police, Dedicated Ward Officer, Norland Ward)

Will Clancy

Dedicated Ward Officer

Charlotte Legg (Metropolitan Police, Inspector, North Kensington NPT)

Charlotte Legg

Inspector

Farzana Mahmood (Metropolitan Police, Police Community Support Officer, Norland Ward )

Farzana Mahmood

Police Community Support Officer

Jason May (Metropolitan Police, Sergeant, Kensington & Chelsea WCL3)

Jason May

Sergeant

Has Patel (Metropolitan Police, Dedicated Ward Officer, Norland)

Has Patel

Dedicated Ward Officer

Craig Wise (Metropolitan Police, PCSO, Norland)

Craig Wise

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

V.A.W.G

Issued 16 July 2025

Norland Officers to regularly visit the licensed premises on our ward and promote "ASK ANGELA" The code-phrase will indicate to staff that the individual requires help with their situation, and a trained staff member will help support and assist them.

* Norland officers will carry our regular late evening patrols with focus around enhanced High visibility presence in and around transport hubs where females often feel vulnerable, particularly late in the evening.

* Norland Officers to continue with the 'Walk & Talk' initiative where Norland residents or stakeholders can have a patrol with their local bobby and highlight particular areas that make them feel vulnerable.

To be reviewed at the next ward panel meeting September 2025

Actioned 24 April 2025

Residential Burglary

Issued 16 July 2025

Norland officers to carry out targeted patrols in the key area & key times to prevent / disrupt potential burglaries and provide residents with Burglary Prevention advice. As part of the anti burglary initiative, Norland DWOs to actively sign up for MET ENGAGE

Actioned 24 April 2025

EBIKE / ECYCLE ASB

Issued 16 July 2025

Norland officers to carry out monthly E-Scooter & E-Bike Operations, to seize illegal bikes and to educate around the use of E-Scooters / E- Bikes.

Actioned 24 April 2025

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Norland are saying are the issues in the area:

Latest Alerts

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Local Priorities Burglary Message

Dear Resident I wanted to provide you with an update regarding burglary, which people around your ar...

Metropolitan Police
14/07/2025 12:09:35

View Alert
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Community Meeting : Wed 02 Jul 12:30

Hi Resident Each Wednesday afternoon at Thorpe Close we hold a drop in for community members to...

Metropolitan Police
01/07/2025 17:03:51

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MET ENGAGE - SIGN UP

Hello Norland Residents, Officers from Norland Ward Safer Neighbourhood Team were out and about ye...

Metropolitan Police
29/06/2025 16:35:43

View Alert
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Royalty Studios

Good Morning Norland, Great news your local SNT Officers have now returned to Royalty Studios afte...

Metropolitan Police
25/06/2025 09:57:16

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Click here to see more Alerts

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