Custom House
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Custom House Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at CustomHouse@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Iliyana Boburanova-Koleva
PCSO
Kevin Buss
Sergeant
Danielle Etheve
PCSO
Darren Farr
Inspector
Raho Ibrahim
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Drugs Issued 23 April 2026 |
Utilise Stop and Search tactics in areas that have been highlighted by members of the public as drug hotspots. Actioned 24 April 2026 |
|
Violence against Women and Girls (VAWG) Issued 23 April 2026 |
Multilingual Officers will coordinate open meetings with the public and respond to requests, provide advice, support and reassurance. Actioned 24 April 2026 |
|
Robbery and cycle enabled phone snatches Issued 23 February 2026 |
After school patrols in historically known robbery hotspots. Actioned 24 April 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Custom House are saying are the issues in the area:
Latest Alerts
Police Update - Week 17 2026
Hello Custom House I hope you're all well and enjoying the sporadic bursts of sunshine. A quick...
20026 - Week 16
Hello Custom House For those that are newly signed up to Met Engage, Welcome. Every week I will give...
Community Meeting : Tue 28 Apr 11:00
Safer Neighbourhood Team-Custom House ENGAGEMENT --Community Meeting Safer Neighbourhood Team Me...
What is a ward Panel?
Hello Earlier this week I promised to tell you exactly what a Ward panel is. What is a Ward Pan...
2026 - Week 16
Hello Custom House Welcome to this week’s street crime update. Please read on for the latest headl...
2026 - Week 13
Hello Custom House Very few offences occurred on the streets of Custom House this week. Lets have a ...
Crime Prevention Stall : Tue 02 Jun 15:00
Hi All Green Street SNT are holding a Crime Prevention Stall in Green Street Library at 1500 hours...
Cuppa With A Copper : Thu 25 Jun 11:00
Hi All, Green Street East SNT are holding a Cuppa With A Copper Event in the Green Street Library ...
Click here to see more Alerts
Upcoming Events
Custom House Ward Panel
- St Mark’s Church, Beckton, 218 Tollgate Road, E16 3JH
- 09/07/2026 18:00
- Add to calendar
Custom House Ward Panel
- Shipman Youth Zone, 340 Prince Regent Lane, E16 3JH
- 09/07/2026 18:00
- Add to calendar
Custom House Ward Panel
- Shipman Youth Zone, 340 Prince Regent Lane, E16 3JH
- 09/07/2026 18:00
- Add to calendar
Look up another Safer Neighbourhoods Team
Find your local Safer Neighbourhoods Team and be able to contact them directly by entering a street address or postcode below: