Custom House
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Custom House Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at CustomHouse@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Iliyana Boburanova-Koleva
PCSO
Kevin Buss
Sergeant
Danielle Etheve
PCSO
Darren Farr
Inspector
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Drugs Issued 09 July 2026 |
Utilise Stop and Search tactics in areas that have been highlighted by members of the public as drug hotspots. Actioned 10 July 2026 |
|
Robbery and cycle enabled phone snatches Issued 09 July 2026 |
Conduct patrols in historically known robbery hotspots. Actioned 10 July 2026 |
|
Theft From Motor Vehicles Issued 09 July 2026 |
There has been a spike in Theft From Motor Vehicles, specifically the theft of Blue Badges. Actioned 10 July 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Custom House are saying are the issues in the area:
Latest Alerts
September 3rd - 9th 2026
Hello Custom House, All but one of these reported crimes occurred between the 5th and 7th of Septe...
Community Meeting : Tue 15 Sep 11:30 at the Library located on Prince Regent Lane E16
Residential meeting with SNT officers on 15th September 2026 at 11:30, at the Library on Prince Reg...
27 August - 2 September 2026
Hello Custom House, I hope you have all had a lovely week. Let’s dive straight in and look at the la...
Newham Neighbourhood Policing Newsletter | Summer 2026
Dear Residents, Partners and Community Members, I am pleased to share the latest edition of the Ne...
August 20th -26th 2026
Hello Another week has gone by on the Sunny Streets of Custom House. Lets have a look and see wha...
Sexual Assault Suspect Arrested
Hello All, If you read our weekly crime reports, you will know we have been tracking a linked series...
13th-18th August 2026
Hello Custom House, We have seen a significant amount of vehicle crime in the area this week. Here...
August 6th - August 12th 2026
Hello Custom House Overall, things have been relatively calm on the streets this week. Please read...
Click here to see more Alerts
Upcoming Events
Custom House Ward Panel
- Shipman Youth Zone, 340 Prince Regent Lane, E16 3JH
- 22/10/2026 18:00
- Add to calendar
Look up another Safer Neighbourhoods Team
Find your local Safer Neighbourhoods Team and be able to contact them directly by entering a street address or postcode below: