Hayes Town

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Hayes Town Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HayesTown@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Jesan Akthar (Metropolitan Police, PCSO, Hayes Town)

Jesan Akthar

PCSO

Madalina Chiscoci (Police, PCSO, Hayes Town SNT )

Madalina Chiscoci

PCSO

Antony Gray (Metropolitan Police, PCSO, Hayes Town)

Antony Gray

PCSO

David McCarthy (Police, Inspector, Hillingdon South Neighbourhood Teams)

David Mccarthy

Inspector

Jack Palmer (WAW, Police Constable, Hayes Town SNT)

Jack Palmer

Police Constable

Oliver Pinder (Metropolitan Police, Police Constable, SNT Hayes)

Oliver Pinder

Police Constable

Richard Smith (Police, Police Constable, Hayes Town SNT ward)

Richard Smith

Police Constable

Paul Whitcomb (Police, Police Sergeant, Hayes Town Ward)

Paul Whitcomb

Police Sergeant

Richard White (Metropolitan Police, Police Constable, Safer Neighbourhood Team - Hayes Town Ward )

Richard White

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Violence Against Women and Girls (VAWG)

Carry out three community engagement events this quarter focused on raising awareness and addressing Violence Against Women and Girls (VAWG) within Hayes Town Ward.

Issued 06 July 2026

As part of the VAWG ward priority, the Hayes Town Safer Neighbourhood Team has been carrying out proactive engagement and reassurance work to support victims and raise awareness of VAWG related issues. Officers have completed reassurance visits, provided safety and crime prevention advice, and signposted support services where appropriate. The team has also engaged with residents through day to day patrols, Met Engage sign ups, and partnership working, with further community engagement events planned this quarter to continue improving confidence in reporting and access to support.

Actioned 06 July 2026

To reduce the use of electric propelled vehicles (including e scooters and e bikes) ridden on pavements in Hayes Town through targeted enforcement, proactive patrols, and community engagement over the next three months.

Issued 16 April 2026

To address concerns around electric scooters and e bikes being ridden on pavements, the team has delivered targeted high visibility patrols across Hayes Town, focusing on known hotspot locations. Officers have challenged riders seen using pavements unlawfully, provided words of advice, and carried out checks and enforcement where appropriate. These patrols have been supported by community engagement, allowing officers to explain the risks to pedestrians and reinforce legal responsibilities, helping to improve safety and reduce complaints from residents.

Actioned 09 May 2026

To reduce Anti Social Behaviour across the Hayes Town ward, with particular focus on street drinking, drug use, and associated behaviours, including continued attention on East Avenue as a key hotspot, through targeted enforcement, visible policing, and partnership working over the next three months.

Issued 16 April 2026

The Hayes Town Safer Neighbourhood Team has continued to prioritise the reduction of ASB across the ward, with particular attention on street drinking, drug use, and repeat hotspot locations such as East Avenue. Officers have conducted regular patrols, spoken with residents to identify concerns, and taken visible action including moving on street drinkers and advising that Community Protection Warnings may be issued if behaviour continues. Joint working with council services, tenancy management, and partner agencies has supported a problem solving approach, with proactive patrols and engagement contributing to improved reassurance and reductions in reported issues in some areas.

Actioned 09 May 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Hayes Town are saying are the issues in the area:

Latest Alerts

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Give your car the protection it deserves from damage

1. Park in well-used and brighter locationsVehicles parked in dark and less busy areas are more liab...

Metropolitan Police
31/07/2026 09:55:42

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Securing your shop from shoplifters

1. Meet and greet Shoplifters can always assess how easy it is to steal from a shop by how soon afte...

Metropolitan Police
30/07/2026 18:04:25

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Police Surgery

Dear Resident Your local neighbourhood policing team will be holding a Police Surgery at BOTWELL ...

Metropolitan Police
24/07/2026 08:16:42

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Crime Prevention Stall

Dear Residents Your local neighbourhood policing team will be holding a Crime Prevention Stall at...

Metropolitan Police
24/07/2026 07:59:18

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BYSTANDER TRAINING

Dear Resident, The Metropolitan Police is inviting local residents to take part in a free online B...

Metropolitan Police
24/07/2026 07:00:28

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Hayes Town Safer Neighbourhood Team – Early Morning Patrols

Hayes Town SNT officers will be out and about during the early hours of the morning conducting high-...

Metropolitan Police
22/07/2026 07:48:30

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ASB Surgery : Fri 24 Jul 12:00

Hi Resident

Metropolitan Police
18/07/2026 20:13:27

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Street A Week

Dear Residents, We will be at Hamble Driver Hayes and we will be out in the area carrying out patr...

Metropolitan Police
18/07/2026 19:53:49

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Upcoming Events

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POLICE SURGERY
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Crime Prevention Stall

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