Hayes Town

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Hayes Town Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HayesTown@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Jesan Akthar (Metropolitan Police, PCSO, Hayes Town)

Jesan Akthar

PCSO

Madalina Chiscoci (Police, PCSO, Hayes Town SNT )

Madalina Chiscoci

PCSO

Antony Gray (Metropolitan Police, PCSO, Hayes Town)

Antony Gray

PCSO

David McCarthy (Police, Inspector, Hillingdon South Neighbourhood Teams)

David Mccarthy

Inspector

Jack Palmer (WAW, Police Constable, Hayes Town SNT)

Jack Palmer

Police Constable

Oliver Pinder (Metropolitan Police, Police Constable, SNT Hayes)

Oliver Pinder

Police Constable

Richard Smith (Police, Police Constable, Hayes Town SNT ward)

Richard Smith

Police Constable

Paul Whitcomb (Police, Police Sergeant, Hayes Town Ward)

Paul Whitcomb

Police Sergeant

Richard White (Metropolitan Police, Police Constable, Safer Neighbourhood Team - Hayes Town Ward )

Richard White

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Violence Against Women and Girls (VAWG)

Carry out three community engagement events this quarter focused on raising awareness and addressing Violence Against Women and Girls (VAWG) within Hayes Town Ward.

Issued 08 January 2026

No action

Anti-Social Behaviour (ASB):
Conduct regular patrols, at least two per week, in tower blocks to address rough sleeping and general ASB in communal areas. Organise one proactive operation to target ASB along East Avenue, Hayes.

Issued 08 January 2026

No action

Theft – Shoplifting

Conduct regular patrols in Hayes Town’s shopping areas to deter and detect shoplifting, and organise one proactive operation targeting known shoplifting offenders around Coldharbour Lane and Station Road before the end of the quarter.

Issued 08 January 2026

No action

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Hayes Town are saying are the issues in the area:

Latest Alerts

Message type icon

Protecting yourself against financial fraud

Your bank or the police will never:Phone and ask you for your PIN or full banking password, even by ...

Metropolitan Police
10/03/2026 06:59:47

View Alert
Message type icon

Hayes Town Safer Neighbourhood Team – Recent Activity Update

The team has been extremely busy over the past few days, working hard to keep our community safe and...

Metropolitan Police
05/03/2026 07:35:22

View Alert
Message type icon

County Lines

Dear Resident County lines drug dealing and exploitation are affecting communities across the UK, ...

Metropolitan Police
04/03/2026 11:24:42

View Alert
Message type icon

Protect your mobile phone against criminals on bikes and mopeds

Dear Residents Criminals often use bikes and mopeds to snatch mobile phones from people, particul...

Metropolitan Police
04/03/2026 06:42:32

View Alert
Message type icon

2x Males arested

2x high harm offenders who have been wanted for a significant amount of time have been arrested by H...

Metropolitan Police
28/02/2026 14:39:49

View Alert
Message type icon

Protect your mobile phone against criminals on bikes and mopeds

Criminals often use bikes and mopeds to snatch mobile phones from people, particularly at busy locat...

Metropolitan Police
28/02/2026 13:43:19

View Alert
Message type icon

How to reduce the chance of being burgled.

Dear Resident I wanted to provide you with an update regarding burglary, which people around your ar...

Metropolitan Police
27/02/2026 18:27:40

View Alert
Message type icon

Hayes Town SNT – High‑Visibility Patrols

The Hayes Town Safer Neighbourhoods Team will be, and are currently, carrying out high‑visibility pa...

Metropolitan Police
27/02/2026 17:42:04

View Alert

Click here to see more Alerts

Upcoming Events

There are currently no upcoming events, please check back again soon.

Look up another Safer Neighbourhoods Team

Find your local Safer Neighbourhoods Team and be able to contact them directly by entering a street address or postcode below: