Heston Central

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Heston Central Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HestonCentral@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Michael Binns (Metropolitan Police, Sergeant, Safer Neighbourhoods Hounslow)

Michael Binns

Sergeant

Nicola Martin-Stone (Metropolitan Police, PCSO, Heston Central)

Nicola Martin-Stone

PCSO

Karen Murcott (Metropolitan Police, PCSO, Heston Central)

Karen Murcott

PCSO

Ramona Ponnampalam (Metropolitan Police, Police Constable, Heston Central)

Ramona Ponnampalam

Police Constable

Samuel Rees (Metropolitan Police, Police Constable, Heston Central )

Samuel Rees

Police Constable

Thomas Sheen (Metropolitan Police, PCSO, heston central)

Thomas Sheen

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Reduce violence related offences.
PMP/71958/24

Issued 01 November 2025

Reduce street drinking, particularly around Hounslow West and Vicarage Farm Road, working alongside the Local Authority and off licence owners to achieve this.

Actioned 31 March 2026

Burglaries.
PMP/71959/24

Issued 01 November 2025

Reduce Burglaries through patrols, follow up visits with Burglary victims and crime prevention events.

Actioned 31 March 2026

Drugs use.

Issued 01 November 2025

Disrupt the drug use and dealing within the Springwell Court area of Heston Central.
PMP/59322/24

Actioned 31 March 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Heston Central are saying are the issues in the area:

Latest Alerts

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Reassurance following the Incident in Australia, Sydney

Dear Residents / Parents / Colleagues. We are aware of the distressing new reports regarding the r...

Metropolitan Police
16/12/2025 15:49:16

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Met Engage -Vehicle Crime Prevention During the Festive Season (December 2025- Week 3 part 1)

As we head into the festive period, we want to remind everyone that vehicle crime remains a concer...

Metropolitan Police
16/12/2025 10:32:07

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Recent attack in Sydney.

Statement following attack in SydneyThe thoughts of all of us at the Metropolitan Police are with th...

Metropolitan Police
15/12/2025 10:56:44

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Hounslow Winter Edition Week 1 December 2025

Online Shopping Scams: Stay Safe This Season As the festive season approaches, online shopping is at...

Metropolitan Police
09/12/2025 10:32:30

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Community Heroes: Local Action Against ASB

Local Action Against ASBAcross Hounslow, residents, businesses, and local teams are working together...

Metropolitan Police
04/12/2025 18:31:33

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PSPOs Explained: Making Hounslow Safer, Cleaner & More Enjoyable

Making Hounslow Safer, Cleaner & More Enjoyable Public Spaces Protection Orders (PSPOs) are her...

Metropolitan Police
02/12/2025 10:32:07

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Keep Your Christmas Cheer

Keep Your Christmas Cheer – Don’t Let Pickpockets Steal It! 🎄The festive season is here – lights ar...

Metropolitan Police
27/11/2025 18:31:00

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MetEngage Community Message – Let’s Keep Hounslow Safe Together!

Let’s Keep Hounslow Safe Together!Your local police team cares – and we’re working hard to keep Houn...

Metropolitan Police
25/11/2025 10:32:26

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