Heston Central
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Heston Central Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at HestonCentral@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Michael Binns
Sergeant

Nicola Martin-Stone
PCSO

Karen Murcott
PCSO

Ramona Ponnampalam
Police Constable

Samuel Rees
Police Constable

Thomas Sheen
PCSO
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Reduce violence related offences. Issued 01 November 2025 |
Reduce street drinking, particularly around Hounslow West and Vicarage Farm Road, working alongside the Local Authority and off licence owners to achieve this. Actioned 31 March 2026 |
|
Burglaries. Issued 01 November 2025 |
Reduce Burglaries through patrols, follow up visits with Burglary victims and crime prevention events. Actioned 31 March 2026 |
|
Drugs use. Issued 01 November 2025 |
Disrupt the drug use and dealing within the Springwell Court area of Heston Central. Actioned 31 March 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Heston Central are saying are the issues in the area:
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