Heaton
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Heaton Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at Heaton@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Hayley Jameson
PCSO
Natalie Parrott
PCSO
Richard Ruane
Sergeant
Atish Soni
PCSO
Whitney Walsh
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Shoplifting Issued 13 July 2026 |
- Further patrols in hotspot areas Actioned 30 August 2026 |
|
Drug use and Drug Dealing Issued 12 July 2026 |
- Further patrols in the area Actioned 30 August 2026 |
|
ASB within Farnham Road Area Issued 12 July 2026 |
- Events around violence against woman and girls (VAWG) Actioned 30 August 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Heaton are saying are the issues in the area:
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